Mail Club FAQs
When does my letter begin its journey?
The monthly sign-up cutoff is the 10th of each month. All orders placed by the 10th will receive that month's letter, which begins its journey on the 12th through traditional postcard mail.
If you join between the 1st and 10th, your first letter will be sent on the 12th of that same month. If you join after the 10th, your first letter will be sent on the 12th of the following month.
Once sent, letters typically take around 2–5 business days to reach European destinations. For North America and destinations further overseas, please allow additional time for international mail and possible postal delays.
As ARVCHIVE Mail Club travels as untracked mail, delivery times can vary. If your letter hasn't arrived after 21 business days, please email me at arvchive@arvchive.com, and I'll be happy to help.
How can I update my subscription / email / address?
You can manage your ARVCHIVE Mail Club subscription and update your shipping address, email address, billing information, and other account details at any time through your customer portal.
If you're moving, please remember to update your shipping address before the next letter is sent on the 12th.
Can I track my letter?
ARVCHIVE Mail Club letters are sent using traditional postage stamps and do not include tracking. Once your letter begins its journey, it's simply a matter of letting the post do its thing and enjoying the anticipation of its arrival.
When will I be billed?
Your membership renews automatically each month, with payment taken on the same day of the month that you first joined.